Hello all! New to the forum and wood-burning. I was dissapointed my fireplace turned out to be only good for looks and not warming my house. I went out and got a V.C. Defiant Encore hoping it would actually put out some heat instead of just looking pretty. I am getting ready to paint and clean it to get it ready for installation, and was wondering what the levers on the sides are. Both of them are stuck completely, so they aren't much good for now. From what I've read, they are the air-control and damper-control? If so, which is which? I looked at a PDF owners manual but was instantly overwhelmed with parts diagrams and complicated pictures. Anyone had similar issues and know a fix or easy way to take apart what I need to see the problem? It is a model #0028 from what I've read. Thanks in advance! I'm sure I'll be posting here alot in the near future! She is a biscuit color, all chipped up, so restoration will be a challenge, just in time for winter!