1. Welcome Hearth.com Guests and Visitors - Please enjoy our forums!
    Hearth.com GOLD Sponsors who help bring the site content to you:
    Hearthstone Soapstone and Cast-Iron stoves( Wood, Gas or Pellet Stoves and Inserts)
    Caluwe - Passion for Fire and Water ( Pellet and Wood Hydronic and Space Heating)

New Progress install, want my fireview back

Post in 'The Hearth Room - Wood Stoves and Fireplaces' started by pro5oh, Feb 28, 2012.

  1. pro5oh

    pro5oh Member

    Joined:
    Aug 19, 2008
    Messages:
    143
    Loc:
    downeast Maine
    Installed my new progress 2/11, performed my break in fires, and began 24/7 heating. This stove spills smoke on reloads, makes a lot of expansion noise and smells like smoke when I damper it down. Contacted WS they are sending me a new redesigned cast top piece that will lay under the top stones. I hope this solves the smell issue. The noise I'm guessing is from the steel core. Smoke spill seems to be the stoves trait from what I've read here.

    Then there was a burn I had that approached 675f stove top and 550f flue, I shut the air and it got hotter. Just want my fireview back, didn't have any of these issues. WS is great but in my opinion with my chimney/house combo the fireview worked much better.

    Also isnt the dampner handle a bit flimsy compared to the rest of the stove? Give me $600 and a used fireview my progress is yours, not kidding pm me.

    Helpful Sponsor Ads!





  2. begreen

    begreen Mooderator Staff Member

    Joined:
    Nov 18, 2005
    Messages:
    47,402
    Loc:
    South Puget Sound, WA
    The first year for new complex stoves can be a period of learning as the stove gets out into the wide variety of real world conditions. Sorry to hear that it's not working out well for you so far. Let us know how the new top casting work out. Hope it's a good improvement.
  3. BrowningBAR

    BrowningBAR Minister of Fire

    Joined:
    Jul 22, 2008
    Messages:
    7,607
    Loc:
    Doylestown, PA
    As much as my initial urge is to buy one of the cheap used fireviews I saw online and hand you $600 for the stove, I will say; just contact Woodstock. You are close enough to drive and the have the 6 month warranty. You'd be crazy not to do that.

    Get your $2400 back, purchase a new fireview for $1900 and you have the stove you want with a lot less hassle than working a trade. Seriously.
  4. pro5oh

    pro5oh Member

    Joined:
    Aug 19, 2008
    Messages:
    143
    Loc:
    downeast Maine
    Well the other part of the story is...my fireview stone cracked and they said I could exchange it for a progress plus $600. So I drove there and exchanged stove and $ three weeks ago. I just dont want to bother them again, or make another long drive. They are such a good company I feel guilty just writing this post, but I can smell smoke right now, and hear it expanding one room away.
  5. rdust

    rdust Minister of Fire

    Joined:
    Feb 9, 2009
    Messages:
    3,795
    Loc:
    Michigan
    Everything I've ever read about them tells me you won't be bothering them. I'm sure they just want satisfied customers! Some stoves fit different environments better than others, this could be the case here or you may just need a little more time with the new stove.
  6. pro5oh

    pro5oh Member

    Joined:
    Aug 19, 2008
    Messages:
    143
    Loc:
    downeast Maine
    I thought the same thing but theres no getting around the sound and smell. I'll give it another week and then make a decision. They were great to deal with, gave me a personal tour of the facility while I was there.

    Sure do love that ash pan though!
  7. Hogwildz

    Hogwildz Minister of Fire

    Joined:
    Nov 3, 2006
    Messages:
    6,788
    Loc:
    Next to nuke plant Berwick, PA.
    This is the exact reason I never buy a new model of anything, car, stove, anything, due to the fact it takes the first couple years in the real world usage to find and fix the bugs that come with new products with no proven real world usage.
  8. BrowningBAR

    BrowningBAR Minister of Fire

    Joined:
    Jul 22, 2008
    Messages:
    7,607
    Loc:
    Doylestown, PA
    Yes, some of use voiced these concerns a few months ago. Nothing against the company, but it happens with most new products.

    I'm curious about the smoke spillage and the sound. This is the first I have heard of that. The sound probably mimics the noise the Hearthstone makes when it comes up to temp if I were to guess.
  9. pro5oh

    pro5oh Member

    Joined:
    Aug 19, 2008
    Messages:
    143
    Loc:
    downeast Maine
    Thats been my thought to usually, but I read so many positives on here about it...I jumped in.
  10. pro5oh

    pro5oh Member

    Joined:
    Aug 19, 2008
    Messages:
    143
    Loc:
    downeast Maine
    Its a sharp quick crack every 3-6 second when its cranking pretty good (450f stove top). My old 30-nc made noise but not like this. I also have no carpets to muffle anything. This stove which I saw being assembled is built around a steel box, no other WS stove is. Spillage isnt a large amount...but my fireview had none.
  11. 3fordasho

    3fordasho Feeling the Heat

    Joined:
    Jul 20, 2007
    Messages:
    452
    Loc:
    South Central Minnesota
    Installed mine on 2/1 and it also replaced a fireview. The expansion noises are there in mine too but that really does not bother me. The smoke smell is a problem for me though. I don't get spillage with the door open, but once reloaded and dampered down the odor is there and bothersome. At first I thought it was only with the damper fully closed but last night with a fresh load charred up and air inlet slightly open the smell was there. As I write this I've just reloaded the stove with 4 splits, top is at 325 and I've just closed the bypass, air inlet slightly open. Smell is there and seems to come from the top left side of the stove. I have the left door but the odor seems to come from higher up, from either where the side stone meets the cast frame or where the top stone seals against the gasket.
  12. Waulie

    Waulie Minister of Fire

    Joined:
    Aug 31, 2011
    Messages:
    1,010
    Loc:
    Nothern Lower Michigan
    I believe it has been determined that the smell comes from the door. That's why the smell is on the right side for right side doors and vice versa. It does seem to come from higher up like the rear corner of the top stone. I know many folks have changed the door gasket and I know there have been some good results with that. I haven't changed mine yet. I only get the faintest whiff under certain circumstances so I'm just going the wait until the off season to address it.

    My Progress does make some noise coming up to temp, but I don't find it bothersome of louder than other stoves I've had. I've never owned a Fireview.

    I don't get any smoke spillage on reload, but I know a couple folks have reported that.

    The real question is, did the Fireview heat your house to your satisfaction? Most people who switched did so becuase they needed more heat. If you don't need more heat than the Fireview can provide, maybe it makes sense to stick with a Fireview.
  13. binko

    binko Member

    Joined:
    Nov 27, 2011
    Messages:
    129
    The sounds that you hear are from the metal either expanding or contracting (depending weather the stove is heating up or cooling down). This is from the stresses being relieved in the metal. you will hear similar sounds from the bottom of your car when you shut it off after a longer drive. The various heat shields and metal parts are cooling down and contracting. Those with hot water baseboard heat will hear the same thing as the fins on the baseboard first start to heat up as well as the copper pipes initially expanding from the hot water starting to run thru them. These are the laws of physics and there is nothing you can do to change that (thermal expansion). My Progress had smoky smell issues initially as well. My solution was to replace the door gasket with a MUCH softer and puffy er one that better filled in the door gasket channel-problem solved. I agree on the smoke spillage comments. I'm a little luckier on that because I have an Exhausto fan on my chimney that I set on max setting during reload. I can even open the door with the cat engaged and no spillage.
  14. oldspark

    oldspark Guest

    Smoke spillage problem due to the design of the baffle?
  15. 3fordasho

    3fordasho Feeling the Heat

    Joined:
    Jul 20, 2007
    Messages:
    452
    Loc:
    South Central Minnesota

    Did WS provide the gasket? They sent me more gasket and cement but the replacement gasket appears identical to what is already there.
  16. fire_man

    fire_man Minister of Fire

    Joined:
    Feb 6, 2009
    Messages:
    1,485
    Loc:
    Eastern Ma
    I think there are a few things going on:

    1. Exit for the exhaust is a much longer path through the stove compared with the Fireview. The Fireview had it's bypass plate very close to the stove flue collar, so smoke had a straight shot up and out. Progress exhaust has to first pass through the narrow, restrictive Iconel screen located in the front of the stove, then pass under the lid to the back of the stove, out the flue.

    2.The primary air wash below the glass is located in front of the Icon screen. Kind of like having your mouth and "you know what" in the same spot. I think the air wash tends to divert the exit gasses.

    3. The stove is so efficient, flue temps are very low. There is a heat exchanger at the outlet. This all means less draft.

    But the upside is that the stove heats much faster after reaload, since heat has to touch more of the stove before leaving.
  17. Todd

    Todd Minister of Fire

    Joined:
    Nov 19, 2005
    Messages:
    9,226
    Loc:
    Lake Wissota
    Do you think removing the screen or replacing it with a larger size would help increase draft and eliminate some of these problems? I wonder if this screen would even be needed with a larger celled ceramic cat?
  18. scotsman

    scotsman Feeling the Heat

    Joined:
    Aug 6, 2008
    Messages:
    453
    Loc:
    West Texas
    Observations on my stove indicates that there is some leakage of smoke from somewhere between the stove and the heat shield. It only happens under special conditions, which are rare, but comes from high(?) back left (my door is RH). With the draft I have, I usually have to tie myself off to avoid being sucked in when I open the door to reload. With everything closed down tight, including the pipe damper, one can hear whistling noises from the cold stove from all the suction pressure. So, there must be leakage from somewhere, but don't know where and have never been quick enough to grab my light and pounce to see it. Don't think mine is from the top stone/gasket area because that area is so easy to see. Haven't noticed any door leakage, but then, with the blow-torch draft we have, it isn't likely.

    Regarding buying first generations--Personally I like to do that (but only with a reputable company like WS) because I learn much more than if I bought a staid and settled product. For me it's just plain durned ol' fun! I love to experiment with different methods and procedures (please suppress your comments!) and work to try to optimize things and work out the details. Keeps me out of other mischief!! But then, that's just me.
  19. Waulie

    Waulie Minister of Fire

    Joined:
    Aug 31, 2011
    Messages:
    1,010
    Loc:
    Nothern Lower Michigan
    I bet it would, Todd. Personally, I'd be thrilled to get rid of that darn screen.
  20. fire_man

    fire_man Minister of Fire

    Joined:
    Feb 6, 2009
    Messages:
    1,485
    Loc:
    Eastern Ma
    Yes, Yes I do. I have not tried it but what you wrote makes sense and I have thought about it. Put back that bullet proof stainless steel screen with a ceramic cat (bigger holes) and life should be good. WS says there is much more surface area on the SS cats, so I don't know how that factors in.
  21. scotsman

    scotsman Feeling the Heat

    Joined:
    Aug 6, 2008
    Messages:
    453
    Loc:
    West Texas
    So, are we takin' 'em out as a test group? What can it hurt? If the cat isn't workin' like it should, what difference does the "more surface area" make? Just musing!!
  22. Backwoods Savage

    Backwoods Savage Minister of Fire

    Joined:
    Feb 14, 2007
    Messages:
    27,816
    Loc:
    Michigan
    Greybeard, there is no reason to feel guilty about contacting Woodstock. Work with them. Have them solve your problem...and they will. I do understand about the Fireview though as it is still a great stove and we love ours. We still have a Progress on order but have a hold on it for now.
  23. fire_man

    fire_man Minister of Fire

    Joined:
    Feb 6, 2009
    Messages:
    1,485
    Loc:
    Eastern Ma
    Terry: I got major smoke spillage one very warm day (47F outside). The stove loading door was wide open, roaring flames while reloading, smoke was exiting from the air intake on the opposite side from the door. Not just puffs, major. It only happened that one time. I think the smoke found a path thru the perforated fireback to the air inlet, since the flue draft was weak.

    Attached Files:

  24. scotsman

    scotsman Feeling the Heat

    Joined:
    Aug 6, 2008
    Messages:
    453
    Loc:
    West Texas
    Tony: That DOES make sense! I did not examine the back of the stove before the heat shield went on, so could not speak intelligently on that point (hard enough to speak intelligently anyway!), but it does seem the right location on that primary inlet. If memory serves, the door was open and we were reloading over a weak bed of coals and there was a good deal of smoke before it caught. Just glimpsed a few puffs out of the corner of my eye against the light of the window. Looked like smoke signals that said, "White man go to big trouble to have fire in lodge!" Chief too slow to see where smoke was from. So, your analysis seems logical.

    One problem with removing the screen is that it would seem to promote cat clogging, since the path will be against the slope of the cat. Wondering how the system would react to screen removal with this in mind.
  25. Waulie

    Waulie Minister of Fire

    Joined:
    Aug 31, 2011
    Messages:
    1,010
    Loc:
    Nothern Lower Michigan
    I've strongly considered running without the screen. Yes, the cat will clog up pretty fast, but the cat is so easy to clean. The screen is such a PITA to clean. It is tempting. As far as I know, the only reason the screen is there is to prevent the cat from clogging.

Share This Page