Hello all, I bought my home about a year ago and it came with a 1995 Enviro EFIII bayi free standing pellet stove. Last year I used it but I was not sure how to, so I just lit it manually (the igniter did not work), and kept it full of pellets that I would usually buy from Lowes or Home Depot. I didn't know how to clean it or service it so it was always full of ash. I just had it serviced a few weeks ago by a local Enviro dealer and asked the technician to give me a run down on the stove. He showed me how to clean it out and which dials did what. I always run the fan on high now as directed. I also switched to using Hamer's Ultra Premium pellets. I clean the stove about every 3 days or so with a dust vacuum and Anti Creo Soot spray. Ever since I switched from crappy pellets to Hamer's, I have significantly less ash and no longer have to deal with clinkers. However, at the same auger setting, I am burning 1.5 bags of Hamer's per day, when I was only going through 1 bag of the AWF pellets per day that I got from Lowe's. Like I said, much less ash now and no more clinkers, which I am very happy about. Is there a more efficient way to burn Hamer's so I use less? What are the characteristics of a good flame? Is there such a a thing as too low of a flame? The manual says to only move the air adjuster rod out 1/2" to 5/8". The service tech said to run it at 2-3 fingers width. Any tips on how to find the elusive "optimal flame"?