I'm seeing a lot of threads on here about online ordering of pellets and having them shipped to you. I recently bought pellets from my local dealer and a couple of bags on two different pallets were torn a little and were leaking pellets as he loaded them. He automatically told me to bring those bags back and he would replace them, which he did without any problems. Has anybody had this happen with these online bulk delivery sellers? How good are they at standing behind their products if you would get a ton with a few torn bags or were somehow affected by moisture?