Quadra Fire Castile no tworking

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wazz28394

New Member
Hearth Supporter
Nov 16, 2009
2
new mexico
Made a fire this morning and after a couple of hours I noticed the blower was off and not feeding pellets. I thought maybe it had shut down from reaching temperature. I turned the thermostat up and pushed reset but the call light didn't come on. The fire pot was glowing red. I opened the door and let it cool down for a few hours. Turned the thermostat up again and verified power but no call light, not pellets feed. Just called the dealer and my warranty expired a month ago. I've only used it one winter and just started it up a couple of weeks ago for the second season. Ran it for around 3 hours a day for 4 or 5 months. Any suggestions? Temperature tonight is going to be around 17 so I need to fix it.

Wes
 
Hello. Lots of people here have your brand of stove and I am sure they will be along shortly to give you more specific help.

The first Thing I always do when I have a fault is unplug the stove wait a couple of seconds and plug it back in. Kind of like rebooting your mac (snow leopard) when it crashes. Might want to check your exhaust pipe and make sure something didn't get in there and plug it up over the summer. Hope this helps.
 
wazz28394 said:
......only used it one winter and just started it up a couple of weeks ago for the second season.......

You DID do a complete internal cleaning of both the stove AND exhaust pipe after last winter (not just vacuum out the firebox), right?
 
When mine did that,(only once), I emptied the hopper, and vacumned out the auger feed, and auger as far as the hose would reach. ALL kinds of shorts and dust came out. I learned, and have had no problems since- maintainence is key!
 
They overheat from lack of cleaning or if the feed rate slider is jammed all the way open. You posted this same thing on another forum... I already replied there, looks like my suggestion was spot on, as you already fixed it.
 
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