My excitement about my new insert was tempered somewhat by the way it was installed. 12 days later than estimated, for one, but when he did come, he rushed through it. The installer didn't bother to introduce himself or his helper, or protect my floor. He charged $95 for cleaning the chimney for about 5 minutes. He took a brick out of my firebox, but I don't know where it went. The top plate is held on with duct tape, which I'll have to remove tomorrow when the silicone has cured. He did the bare minimum clean up, and I had to vacuum the hearth, the interior of the insert, and the path to the front door, after he left. The insert itself is not even level. It's very close to level left to right, but the top tips towards me.
And finally, there were parts included with the stove, and he didn't explain them to me, he just left them on the floor. All I have to go on is the list that came with the instruction manual. The one that most concerns me most is the "Rope for sealing around the flue exit." Perhaps he had to use duct tape because he didn't use the rope? There was supposed to be a "Warning Card," but I didn't get one. There are screws that he didn't use.
It took him about an hour and 20 minutes, and the overwhelming impression he left was hurry, hurry, hurry. Not professionalism or quality. So to anyone considering installing it yourself, I say go for it.
Now to my questions:
1. Is this a typical professional installation?
2. Is being out of level, tilting forward, a problem?
3. I'm thinking I'll call him and ask him to come back and make it level. Is that silly of me?
Some pictures:
The level front to back shows the bubble is completely over the line.
And finally, there were parts included with the stove, and he didn't explain them to me, he just left them on the floor. All I have to go on is the list that came with the instruction manual. The one that most concerns me most is the "Rope for sealing around the flue exit." Perhaps he had to use duct tape because he didn't use the rope? There was supposed to be a "Warning Card," but I didn't get one. There are screws that he didn't use.
It took him about an hour and 20 minutes, and the overwhelming impression he left was hurry, hurry, hurry. Not professionalism or quality. So to anyone considering installing it yourself, I say go for it.
Now to my questions:
1. Is this a typical professional installation?
2. Is being out of level, tilting forward, a problem?
3. I'm thinking I'll call him and ask him to come back and make it level. Is that silly of me?
Some pictures:
The level front to back shows the bubble is completely over the line.