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remote control quit working

Post in 'It's a Gas!' started by podlesak, Oct 4, 2010.

  1. podlesak

    podlesak New Member

    Joined:
    Oct 3, 2010
    Messages:
    2
    Loc:
    Iowa
    have a vermont casting gas insert with comfort control valve with remote. the remote has quit working batteries are good the controlscreen lites up but doest work insert. do remotes go bad? local lumberyard where I got it is no help from looking on line parts are to fine what other brand remote would work?

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  2. jtp10181

    jtp10181 Minister of Fire

    Joined:
    Feb 26, 2007
    Messages:
    3,724
    Loc:
    Madison, WI
    Yes remotes can fail.
    They sometimes can also just need to be reprogrammed to the receiver box (learned). Much like a garage door opener.

    This is why you buy fireplaces at a hearth dealer, not a lumber yard.

    http://www.vermontcastings.com/dealerfind.asp

    Try to find a real fireplace dealer near you and give them a call. They can probably get you a new remote and ship it.

    Or post a picture of your remote handheld and a model number off the sticker on it. Maybe a VC dealer on here who can find a part for you.
  3. Wood Heat Stoves

    Wood Heat Stoves Minister of Fire

    Joined:
    Jun 12, 2009
    Messages:
    1,900
    Loc:
    Nevada City, California
    not that familiar with that remote, but doesn't it use t-tpiles(honeywell?)

    does the stove work perfectly when controlled manually at the valve??

    i probably have the comfort control valve troubleshooting booklet around here somewhere...
  4. podlesak

    podlesak New Member

    Joined:
    Oct 3, 2010
    Messages:
    2
    Loc:
    Iowa
    I can turn on manually at valve but then unit only rus on high(flame&fan;) remote has 6 setting for both flame&fan; speed. don't know who makes remote for majestic parts#20002047 manual does"t say anything about reprograming remote
  5. pyrotom

    pyrotom New Member

    Joined:
    Oct 5, 2010
    Messages:
    37
    Loc:
    Coastal Carolinas
    No other remote control works with the Comfort Control system. If you don't have a local Vermont Castings dealer, a Majestic dealer will also have the information you need.
  6. Lisa Santorino

    Lisa Santorino New Member

    Joined:
    Sep 23, 2013
    Messages:
    1
  7. A1Stoves.com

    A1Stoves.com Minister of Fire

    Joined:
    Dec 19, 2011
    Messages:
    666
    Loc:
    Northern CA
    Thats awesome Lisa, as the vc distributor told me they couldn't get them anymore!

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