Basic

  • Active since 1995, Hearth.com is THE place on the internet for free information and advice about wood stoves, pellet stoves and other energy saving equipment.

    We strive to provide opinions, articles, discussions and history related to Hearth Products and in a more general sense, energy issues.

    We promote the EFFICIENT, RESPONSIBLE, CLEAN and SAFE use of all fuels, whether renewable or fossil.

#12 Forum Conversations (one to one posts)

Conversations

This forum, like many others, has a feature which allows members to contact one another in an individual fashion. This is also a good way of contacting the site owners or the moderators. Here are some of the basic instructions to using the "conversations" feature. The "inbox" menu item is one place where you can access your conversations or start one......etc.



Conversation Guidelines and Rules

As is stated in our rules, we ask that you refrain from contacting people in bulk or to harvest their names or sell them anything - even individually. In general, one to one conversations are fine, but the system should not be used as a chat or group chat or to run mini-lists, etc. - please use one of the various other chat or email services on the web (google, yahoo, IM, text messaging, etc.) to run groups.

Conversations should not contain content which you would not post in public here - i.e., porn, personal attacks, etc. - Conversations are for helpful one to one contacts.

Are Conversations Monitored or Read?

The short answer is no. A longer answer would go like this. You should never say things or do things, here or anywhere (even in regular email, on facebook, text, etc.) which you would not want to be public or semi-public. We certainly would not broadcast or expose your conversations, but it is possible that a forum hack or other system malfunction could make them available to someone with technical knowledge.

There is no interface for moderators or the administrators where they can monitor or read your conversations. Doing so would require delving deep into the raw databases which power the forum.

A longer answer goes like this. There have been over 200,000 Conversations in the last couple of years. The Administration neither monitors or reads them, however if we are told or find out that something outside the forum rules and/or common decency is going on, we reserve the right to delve deeply into the database software and see if this is the case. When doing this, we typically only see the member name and the first few words of the conversation. In previous years, for example, we found a member who was selling (for money and favors) positive or negative mentions of stove brands! He was obviously banned. So the answer to the question "has the admin ever read a one to one conversation and does the admin have the RIGHT to read conversations on their system if there are serious rule infringements?" would be yes.

But you can rest assured we are not reading your conversations about the new GF, BFF, wifey, hubby, chain saw, whiskey, etc.....the best way for you to think about it might be like your corporate email. Your ISP or your company can read it if and when they want or need to, but chances are that most do not.

#13 How do I use the Media/gallery section

The Media section is used to display members image albums of hearth related images and wood gathering gear, wood sheds and other images.

There are existing categories and members are encouraged to add images to these categories so all members and non-members can view.

The Media/Gallery section is NOT for starting a thread or ask a question. Please go to the correct forum to post a new thread and upload your images within the thread that may relate.
http://www.hearth.com/talk/threads/how-to-post-on-the-hearth-com-forums.139782/

#14 Moderators Creed and Goals

You will notice that Hearth.com has certain members designated as "Staff" or "moderators".

These members are there to help the organization of the site and perform many functions - from moving misplaced threads to the proper rooms to the closing of threads which have run their course.

Hearth.com is a moderated community - not a "free speech" zone. We strive to provide a decent and educational atmosphere - moderation is the key to providing the best experience to the most possible users.

We may delete or modify posts in an attempt to make them palatable for our GA (general audience) rating. We may also close threads if we feel the information is already provided in the existing posts.

Hearth.com is a "no-drama" zone and is NOT a social media site. Please refrain from soap operas, unhelpful opinions, useless posts, rule breaking or other such behavior. Again, HELPING OTHERS is our creed. If you feel that is not your purpose here (as a member), then it's best to find another corner of the internet to hang out.
The moderators and administration attempt to do their best to help the most number of people. You may not agree with all their rules and actions, but you must abide by them. The most important person on the Forum is the person who is there to get information (the customer). While we appreciate those who give the information as well, long time users should not monopolize the conversation nor feel entitled to break the rules.

Where is the line here? It is simply the line that the moderators and administration decide on - either globally or in each instance. We ask that you respect that.

As an aside, Hearth.com has become one of the most successful and largest web sites in the world specifically because of our attitude toward moderation. We realize that we are fairly strict in our monitoring - and yet are proud that the end result is an incredibly valuable resource for all.

#15Words on my post, sig or message were changed!

Censoring???Well, actually yes!

The software has a feature whereby we replace selected words....usually with "lightweight" words meaning the same thing.

Note that your words are not really changed......in our data. Rather, what is done is that when these words are delivered to you each time by the software, they are replaced.

Rest assured that no one personally went in (in 99% of cases) and edited your words, sig, conversations, etc.