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    Castle Serenity Stove - Works Well For ~20 Min. Then Randomly Shuts Down. Please Help!

    Hello, I have a Castle Serenity stove that I have been using for ~6 years now as the main source of heat for my home. Last year I had to replace the igniter, but that is the only thing I have replaced on it so far. We recently gave it its annual deep clean like we always do, gave it a new bag of...
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    Harman Accentra Insert Won't Stop Feeding

    Hey all, New here, just bought a home with a Harman Accentra insert. I'm loving it—but learning the stove can be very temperamental. Here's one of my primary issues: The stove sometimes will not shut off, even when turned to off as per directions—it keeps feeding. I have all the dials...
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