sooty residue on glass

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  1. D

    Large flame and Creosote build up in P38 Harman pellet stove

    All, This is my first time posting so I will try to include all of the information. If I miss anything please let me know and I will provide more. I have had my stove for a year now and last winter it ran great heating my house no problem. I gave it a full cleaning every month. Towards the...
  2. magillil

    I'm green, but my wood isn't

    Hello! I got my first wood insert, a Neo 2.5, three days ago. So far, I haven't been able to get a good fire going. I am using small, tree branches from my yard trees, which are aged way longer than 6 months - more like 3 years or more. I don't have many split logs and don't know if they might...
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