Hello! I got my first wood insert, a Neo 2.5, three days ago. So far, I haven't been able to get a good fire going. I am using small, tree branches from my yard trees, which are aged way longer than 6 months - more like 3 years or more. I don't have many split logs and don't know if they might burn better. I am not sure what type of trees are in the mix of wood I am using, but possibly oak and hackberry. I stack the small branches, so that there is room between them, and I have wadded newspaper at the bottom between the branches. I use an "Electrolight" to start the fire, and as long as I'm holding it to the paper or wood, the fire is great. But when I remove the Electrolight, the fire dies down to almost nothing.
The guy who sold me the Neo explained and showed me how to build a fire, but he was in a hurry, and I don't remember much. The only thing I do remember is don't open the door quickly when the fire is going! I also am not sure about using the sliding bar at the bottom, which controls the air flow, I believe. I know to start it on the far left, but how can I tell when to slide it to the right?
I cleaned the glass after only two fires, because there was sooty, black residue in each lower corner of the glass. Does this mean that the wood was damp? The ash is very white, and I left about an inch of ash bed for the second fire. There were also pieces of wood still left in the box, so everything didn't burn.
Also, if I do get a good fire going, how long is it supposed to be a full-on blaze, before it becomes embers and/or before I need to add more wood? I keep reading about how long the fires are supposed to last, but I don't know what they are supposed to look like? Thanks for any help!
The guy who sold me the Neo explained and showed me how to build a fire, but he was in a hurry, and I don't remember much. The only thing I do remember is don't open the door quickly when the fire is going! I also am not sure about using the sliding bar at the bottom, which controls the air flow, I believe. I know to start it on the far left, but how can I tell when to slide it to the right?
I cleaned the glass after only two fires, because there was sooty, black residue in each lower corner of the glass. Does this mean that the wood was damp? The ash is very white, and I left about an inch of ash bed for the second fire. There were also pieces of wood still left in the box, so everything didn't burn.
Also, if I do get a good fire going, how long is it supposed to be a full-on blaze, before it becomes embers and/or before I need to add more wood? I keep reading about how long the fires are supposed to last, but I don't know what they are supposed to look like? Thanks for any help!