troubleshoot

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  1. M

    Proflame 2 Remote Error Code

    Hi all! I have a Jotul gas fireplace with the SIT Proflame 2 remote. I recently had to change out the batteries in the remote. The remote is working as normal and has all its functions but when I turn the fireplace off, there is a "Er9" on the screen display under the temperature reading. Has...
  2. O

    Help diagnosing Buck 27000- won't go above 120C

    Purchased a house recently with an old Buck 27000. Wanting it to help supplement the cold winter, but I cannot get it up to temperature. Standalone unit with metal flue (~25ft in height to roof cap). Had two separate chimney guys come out and check the flue for blockage and inspect it. Both said...
  3. C

    Harman P61-A rises to 75 in room and stays there

    purchased in 2005 and has been flawless until late last season. If I start it at say 66 degrees it stays for a bit but over the next 12 hours or so it slowly rises to 75 and stays there. Ive changed the ESP and room temp sensor. Any other ideas before I replace the main control board? It runs...
  4. U

    No vacuum on new Serenity Pellet Stove

    hi, Looking for some advice and input... we just installed a new Serenity Pellet Stove a week ago. We have run it 4 times since then with no issues until yesterday it didn’t ignite. I removed the fire box and cleaned it then restarted the stove when able and it worked fine. This morning went to...
  5. T

    Oily residue and harsh smoke smell

    Good evening, Just joined, trying to figure out what happened to my stove... This morning, I ran my stove for about 30 minutes just to get the chill out of the house. Turned it off, left for work. Wife called about an hour later telling me there was a tons of smoke in the burn chamber. She...