2001 St. Croix York Insert

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canoehead

New Member
Hearth Supporter
Dec 21, 2008
1
Canada
Just spent the afternoon TOTALLY cleaning the St. Croix York insert in my living room. My auger was not turning so I spoke with the local dealer (who treated me like a POS since I had not called him for a service earlier in the year) and he told me what/where to clean. He had said that there is an auto shutoff if the unit is not getting proper air flow.

I removed the insert, cleaned it, cleaned the tee at the back end going up the flu, and the auger still does not turn. The pellet feed light goes on, but the auger does not move at all.

Any advice? Is it possible that the auger motor is fried?

Recently bought the house I am in and obviously realize i did not ask the service questions, nor did I ask the local dealer for his advice earlier than late December......lesson learned lol.
 
Its very possible the motor is fried. First, disconnect it from the auger and see if it still moves. If it does your auger may just need further cleaning. If it doesn't move, hook up your motor directly to AC power. If it doesn't turn you will probably need to replace it. If it does turn, you may have had a sensor in your stove go out on you stopping power to the motor.
 
As a suggestion, when you say the tee was cleaned , did you by chance clean the rest of the chimney liner up the stack and/or the cap - if the liner extends all the way up? Another thing to check would be the vacuum switch hose for blockage, as these are also tied into the feed circuit and will prevent auger movement. Usually it seems to be the safety features built into the stoves that are tripped to prevent auger rotation, but it is certainly possible to be the auger motor itself.
 
I had a similar issue with a brand new York insert. My dealer told me sometimes the pellets have so much sawdust that the auger gets plugged. He suggested I take a coat hanger, unwind it, and shove it up the auger spout where the pellets drop down into the burn pot and see what comes out. For me it did the trick, but obviously my York was new so we were pretty sure the auger motor was still good.

I would try this on yours, and see if it's just plugged.

JB
 
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