For three years now I've had a start up issue with my insert.. Of course we all know if the poor quality in the plastic faced control board and it wearing through and exposing the actual actuators. That being said I thought that was part of my problem of having to hit the actuators two,three or more times to actually getting the auger to feed the pellets to start! Wrong, I ordered a new board and I still have to hit the start button two or three times to get it to start? The auger is free, it seems there is an electrical issue to me, anyone else having the isssue or have an answer? Doesn't seem to matter whether I'm in the manual mode or working off the thermostat. ????