I need to replace the upper baffle of my 20 year old BIS 2 fireplace. I have been told that no one in Canada carries BIS parts and that they have to come from the US and that it would take anywhere from 2 - 6 months to arrive. The last place I talked to said that they could get the baffle within 2 months but that they often show up cracked. I am still expected to pay in advance ($300) and there are no refunds if the part is cracked. This seems ridiculous. Has anyone else experienced this and are there suggestions for possible options? The baffle is simply a piece of refractory cement.