My BIS Ultima, after 8 years of hard use, has a big hole in one of the air tubes. How do I install a new tube? The old tube just slides back and forth and the ends disappear into the metal on the sides of the fireplace. There is no socket on the sides that I can remove it from. I suppose I can get it out in two pieces after it totally disintegrates but how can I install the new one in one piece?