i do love my job, tedious though it can be sometimes. its a lot of hard work physically at times and quite mentally challenging in the customer service season (lots of "abstract thought, you have to be able to put yourself in front of the customers stove and "see it" to diagnose it) some of the hardest work i do is "in season' service work, its draining im usually worn out by the time i get home having only typed and thought for the whole day. its rewarding as well, especially dealing with you guys in here. (even my liberal friends

its all good) helping folks, turning negatives into positives. face it , when folks call me they are either bummed, sad or mad, first step in the road to getting them heat is to get past that and into the "tell me where it hurts" part of the call. see, i KNOW my capabilities, but getting "john q" on the other end of the line to understand they CAN do whats necessary to have heat NOW is the tricky part. there is a "knack" nessesary for that, i was lucky enough to be blessed with it. i myself have been on the other end of calls (cable company , internet etc.) and have experienced what folks who call me do. granted its easier to follow a phone center type when i am one, usually i get great support. i understand that frustration so its easier for me to number one , allay the fears, "tame the savage beast from time to time" and get folks to help themselves. you'd be amazed though to know how much it tires you out.
as for the "release" im being as big a nuisence as i can get away with to get permission to post pics of the IP and the grill, but i promise you this will be where they debut (unless the boss pulls a fast one on me)
BTW, i see you are in eric's territory NE Ohio. my wife is from Akron, her family is up there , i may have to plan a little "side trip next time i get up that way, been meaning to look in on eric over in Kinsman anyway, have to see about getting together when i next find time to get up that way