We have been burning wood for a while now. Today I came home and wife said the woodfurnace wouldn't get over 350, which is rare. I thought the chimney was plugged, and I found some buildup. When I looked in the cleanout at the base of the chimney, I seen a ball of creasote glowing. I poked at it and found it to be quite a bit. It caught fire, but I smoldered it right away, and I will let it burn out tonight. Well upon inspection, I noticed it appears to be a hole in the liner at the base of the chimney. Is this possible? She hadn't left the ash door open, or done anything to rage the fire. This is odd, I have never seen a fire at the base. What I was wondering is since this area never sees any heat, can I plug that hole with some concrete? Its no more than 2 to 3 inches in diameter.