combustion issue

[nakedman]

Hi- I have a whitfield Advantage 2 . I have been burning pellets since the 90's and previously had an envirofire stove. Recently my stove has left the pellets piling up in the burnpot...they just turn black and smolder with the other pellets burning on top of them. They back up so much that pellets are piled right up to the feeder tube. I have cleaned everything and done searches on the internet and this site. The only thing I havent done is disconnect the exhaust pipe to check and see if it is clogged. I didnt install it so I am not that keen on taking that apart on my own. The exhaust pipe is the only thing I can figure may be the problem. I have a call in to a service tech.

Any other suggestions would be appreciated.

Thanks

 

[webbie]

The exhaust sure sounds like the problem. If the vent goes straight out, can you at least remove the cap or other termination and look up there? Or stick a vac hose up from that end?

 

[hearthtools]

Try all the steps
int he Yellow sticky post
https://www.hearth.com/talk/threads/13419/

 

[nakedman]

I totally missed the metal baffle plates....all winter I was only taking out the firebrick....took out the baffles....wow...what a mess....totally clogged!....one question though...any tips on getting the ash out from behind the baffles?......you have to be able to get into a tight spot to clean it out good.

Thanks for the help.

 

[hearthtools]

I totally missed the metal baffle plates....all winter I was only taking out the firebrick....took out the baffles....wow...what a mess....totally clogged!....one question though...any tips on getting the ash out from behind the baffles?......you have to be able to get into a tight spot to clean it out good.

Thanks for the help.

2 screws on each baffle and they come right out.
top and bottom at the bend