homer1 said:on this forum looks like the england stoves have a lot of problems
more than other stoves why is this ?
was tkinkng about getting one but don't want a lot of problems to go with it
is the problems with the older one or are the new one just as bad
smwilliamson said:According to my data, You will have a 3.59% chance of needing a new part within the first three years of owners ship with an Englander. Note that you will have a 78% chance of needing a new part within years 4-7. Most of my repair data comes from the PDV and the PDVC and summers heat equivalent. Check out the CMP-10, very good little stove, great repair record thus far and meets the toughest Oregon emission tests of under 2 grams per hour...the PDV and PDVC do not.
link to post: https://www.hearth.com/econtent/index.php/forums/viewthread/74399/
Don2222 said:Hello
One of my neighbors purchased a 25-PDVC from Home Depot. It worked Just ok. So I showed him a nice thread on here about how to adjust it. Then gave him the free service number to call. England Stove works has excellent free support!!
The service tech went over the adjustments on the phone and he changed them for his installation and needs.
Now he could not be happier! The only problem is that the big box stores cannot help you once you get it home!
It is just that simple.
Gio said:smwilliamson said:According to my data, You will have a 3.59% chance of needing a new part within the first three years of owners ship with an Englander. Note that you will have a 78% chance of needing a new part within years 4-7. Most of my repair data comes from the PDV and the PDVC and summers heat equivalent. Check out the CMP-10, very good little stove, great repair record thus far and meets the toughest Oregon emission tests of under 2 grams per hour...the PDV and PDVC do not.
link to post: https://www.hearth.com/econtent/index.php/forums/viewthread/74399/
And even if that 78% figure is correct the part most likely to need replacement or repair (PDVC,PDV models) would be an auger motor. They are available for as low as $59 and simple to replace .
If you consider the cost of a service call for any brand pellet stove conservatively at $75+ plus parts , the Englander makes good economical sense.
Easy to repair stoves and uncomparable over the phone (one on one) support has been key to their success.
And lets not forget that there are other contributing elements too such as their lower cost and the fact that they are available sitting right there on the floor of the worlds biggest hardware chain stores. This doesn`t hurt. Their exposure is unsurpassed.
Gio said:Err, make that $56.95 for an auger motor.
http://www.cshincorporated.com/product_info.php?products_id=10184
smwilliamson said:Gio said:Err, make that $56.95 for an auger motor.
http://www.cshincorporated.com/product_info.php?products_id=10184
From the website: PLEASE BE SURE OF YOUR ROTATION Rotation determined looking opposite auger drive shaft end, auger pointing away from you. NOTE for customers who ask...., it is possible to be mechanically reversed.
Please indicate the required rotation upon order. Looking opposite end (from the rear of the "gearbox") tell us Clockwise or Counter Clockwise.
Note that this is a multi-products auger motor. VERY CHEAP for a reason. This motor will have some issues under high torque. Stator shaft clip likes to come loose from the housing. It can be tapped back in but you have to hammer (flatten) the metal gearbox over the top of the clip.
Use this motor, much better. HM-RGM451 Auger motor (See V003 VonWeise / Fasco version, )(part number in Rotom catalog may state: R7-RGM451)
This IS a Merkle-Korff motor made for Rotom.