Hello all, I have a question about ash build up in my new Englander 25-PDV. The manual says to remove ashes from the burnpot once a day but I feel I will have to do this more often. I burned at a setting of "4 - 6" for about 10 hours and the burnpot appears full. Is this normal? I'll probably have to give Englander a call but I'm always at work so I thought I'd ask here first. Thanks for any help!