Model Englander 25
Condition 1 week old
Pellets lignetics
Chimney length, clean out T,5' rise,90,3' horizontal,
Speed setting 1
So I'm only getting about 12 hours of feed time out of a full hopper wich seems to hold just under 40# bag sometimes it seems to burn longer.
Start up process is all over the chart with the amount of pellets that fill the burn pot sometimes approximately 1 cup and sometimes 6-8 overflowing before it fires off.
I'm definitely concerned about these abnormalities and very disappointed with customer service not catering to those of us on the west coast. I'm out the door prior to the team starting and home way after the close up the barn.
Condition 1 week old
Pellets lignetics
Chimney length, clean out T,5' rise,90,3' horizontal,
Speed setting 1
So I'm only getting about 12 hours of feed time out of a full hopper wich seems to hold just under 40# bag sometimes it seems to burn longer.
Start up process is all over the chart with the amount of pellets that fill the burn pot sometimes approximately 1 cup and sometimes 6-8 overflowing before it fires off.
I'm definitely concerned about these abnormalities and very disappointed with customer service not catering to those of us on the west coast. I'm out the door prior to the team starting and home way after the close up the barn.