Hello,
I ordered the side heat shields a little while back, and when I got them I thought "well this will be a no-brainer to install these, no rush." When I went to screw them on, I saw that there are three holes on the back of the stove on both the left and right sides, there are corresponding holes in the heat shields. Any moron can screw a screw through a hole right? But here's the thing, the holes on the back of the stove do not appear to be threaded, either that or the screws they gave me are juuuuust slightly too large for the holes themselves. I got aggravated with it and put them back in the box, and have forgotten to call customer service, which is now of course closed. I'll call them tomorrow if I don't forget again.
So my question is, has anyone else here ran into this problem?
I ordered the side heat shields a little while back, and when I got them I thought "well this will be a no-brainer to install these, no rush." When I went to screw them on, I saw that there are three holes on the back of the stove on both the left and right sides, there are corresponding holes in the heat shields. Any moron can screw a screw through a hole right? But here's the thing, the holes on the back of the stove do not appear to be threaded, either that or the screws they gave me are juuuuust slightly too large for the holes themselves. I got aggravated with it and put them back in the box, and have forgotten to call customer service, which is now of course closed. I'll call them tomorrow if I don't forget again.
So my question is, has anyone else here ran into this problem?