Came here seeking advice.
I purchased a used EP-25 manufactured 9/2009. Installed it. I'm in a high altitude area, so I vented it through the wall with 4" pipe (just ove 5000 feet). Have the outside air kit. Have a 45 inside to 90 outside with a cleanout. I have cleaned the inside of the stove. (Beat the back wall with a sledge hammer as directed), Replaced the door and the ash pan (thought they might not be fitting tightly), Replaced the gasket on the combustion blower. Replaced the gasket on the hopper lid. Had tech support at Englander walk me through the reset on the board to factory setting. The fire is not what I would call lazy (I don't get soot all over the glass until shutdown), the flames are reaching the top of the firebox. This is a new installation, but I did recheck every stick of pipe in or out for some sort of blockage and found none.
The darn thing overfeeds in 30 minutes on feed rate 1. I have tried two different types of pellets. I'm at a loss as to what to do.
Anyone have a similar issue and get it resolved? If so How?
I saw a couple of ideas on here and thought I might see what others thought.
I saw somthing about using some steel wool to block some holes in the burn pot. Has this worked for anyone? Is there a danger here?
I read someone saying that they were going to add a rheostat to the feed rate to turn it down - but they didn't follow up so I dont' know how it turned out.
I really need to have it run longer and to kick out more heat. I'm in the dog house with the wife ( you can hear it right - you bought the ### thing, and can't make it work - I should have let my dad take care of it. You bought what for it now? Replace one more part and we could have had two new stoves that actally work. etc.)
So any assistance would be highly valuable.
Thanks
JW
I purchased a used EP-25 manufactured 9/2009. Installed it. I'm in a high altitude area, so I vented it through the wall with 4" pipe (just ove 5000 feet). Have the outside air kit. Have a 45 inside to 90 outside with a cleanout. I have cleaned the inside of the stove. (Beat the back wall with a sledge hammer as directed), Replaced the door and the ash pan (thought they might not be fitting tightly), Replaced the gasket on the combustion blower. Replaced the gasket on the hopper lid. Had tech support at Englander walk me through the reset on the board to factory setting. The fire is not what I would call lazy (I don't get soot all over the glass until shutdown), the flames are reaching the top of the firebox. This is a new installation, but I did recheck every stick of pipe in or out for some sort of blockage and found none.
The darn thing overfeeds in 30 minutes on feed rate 1. I have tried two different types of pellets. I'm at a loss as to what to do.
Anyone have a similar issue and get it resolved? If so How?
I saw a couple of ideas on here and thought I might see what others thought.
I saw somthing about using some steel wool to block some holes in the burn pot. Has this worked for anyone? Is there a danger here?
I read someone saying that they were going to add a rheostat to the feed rate to turn it down - but they didn't follow up so I dont' know how it turned out.
I really need to have it run longer and to kick out more heat. I'm in the dog house with the wife ( you can hear it right - you bought the ### thing, and can't make it work - I should have let my dad take care of it. You bought what for it now? Replace one more part and we could have had two new stoves that actally work. etc.)
So any assistance would be highly valuable.
Thanks
JW