Ready to just get rid of the stove, no support for this problem.
month ago, ready to do monthly service on chimney, but clean out cap fused to bottom of t. Even with a filter wrench, no go. Called the dealer who sold the stoves to me ( I have 2) and he removed the T and had to drill out the cap. The t had to be torqued off and I think it wrenched something inside of the stove. Really bad smoke leak. Dealer could not come back out. He "has multiple service calls and this is all I can do" after charging over 200 for the call. I now find that really, no one within a 60 mi radius will come out to service this....until mid feb. and only dealers service quads. What's the deal!?
Then the dealer said he sell me a tube of caulk for 30 bucks.
Negatory
I completely cleaned the stove and exhaust path. The combustion fan is clean. I recaulked the entire exhaust path, noticed the feed out pipe to the T was also wrenched, and caulked that. Heavily. With the stove doors and back off I have run it multiple times to find out the source - it appears to be coming from somewhere inside, but all the components I can see are tight. It if is leaking from inside it is somewhere unreachable unless torn apart. It runs fine but the basement smells like crap. So it's been 0 for the past week, and I'm really pissed.
Is the quad DOA? What to do next?
month ago, ready to do monthly service on chimney, but clean out cap fused to bottom of t. Even with a filter wrench, no go. Called the dealer who sold the stoves to me ( I have 2) and he removed the T and had to drill out the cap. The t had to be torqued off and I think it wrenched something inside of the stove. Really bad smoke leak. Dealer could not come back out. He "has multiple service calls and this is all I can do" after charging over 200 for the call. I now find that really, no one within a 60 mi radius will come out to service this....until mid feb. and only dealers service quads. What's the deal!?
Then the dealer said he sell me a tube of caulk for 30 bucks.
NegatoryI completely cleaned the stove and exhaust path. The combustion fan is clean. I recaulked the entire exhaust path, noticed the feed out pipe to the T was also wrenched, and caulked that. Heavily. With the stove doors and back off I have run it multiple times to find out the source - it appears to be coming from somewhere inside, but all the components I can see are tight. It if is leaking from inside it is somewhere unreachable unless torn apart. It runs fine but the basement smells like crap. So it's been 0 for the past week, and I'm really pissed.
Is the quad DOA? What to do next?
