Hello,
I had a Heat N Glo Northstar installed for about 2 months now and it has been working great until the past few days. I am loading it up and getting a good fire going and then when I close the doors the fire goes out. I am using fully 2 year old seasoned wood and all the dampers are opened up all the way. I have vacuumed out all the ash as well. I can't figure out why this would be happening.
I had a Heat N Glo Northstar installed for about 2 months now and it has been working great until the past few days. I am loading it up and getting a good fire going and then when I close the doors the fire goes out. I am using fully 2 year old seasoned wood and all the dampers are opened up all the way. I have vacuumed out all the ash as well. I can't figure out why this would be happening.