2nd year with GCi60.  Last year the pellet burning was fine and I only needed to clean it once a week like clockwork.  That was on a fan setting bewteen 4 and 5.  This year anytime I run the fan above 4 the pellets appear to drop too fast and pile up into the chute.  What is causing this?  How can I fix this?  I have the stove on the premium pellet setting and use a Lignetics premium pellet.  This stove doesn't really let me do anything except adjust the quality of the pellet and fan speed that I am aware of.  The trim buttons appear to be useless.  Also, the soot on the glass is much thicker than usual.  I often feel like I have to educate my installer because he doesn't have enough experience with this stove.  Help?  Suggestions?
	
		
			
		
		
	
				
			 
	 
	 
 
		 
 
		 
 
		 
 
		 
 
		