Harman Accentra 52i won't feed pellets

[tonyo906]

I have the Harman Accentra 52i pellet stove that is about 2 years old.
Today when I went to start it the pellets wouldn't feed.
I tried the test mode and everything was fine it was feeding pellets and all light lit.
When I turn it on the constant mode nothing happens.
I did empty hopper to see if anything was stuck and nothing was.
I did unplug the stove to reset it and same thing only the combustion blower ,power and status light came on.
No distribution feed or ignitor lights were lit.
I am not getting any blinking lights to say there is a problem.
Any help would be appreciated.

 

[Peterfield]

I guess I'll ask the obvious, when was the last thorough cleaning of the stove, meaning behind the plates, under the burnpot, all of the venting, fines box, etc. Folks experiencing this in the past ended up having a blockage of some kind.

 

[alternativeheat]

And I assume the igniter switch is turned on ?

 

[tonyo906]

The whole system was cleaned last month.
the ignitor switch is set to manual as this is the recommended setting with the continously burn cycle.

 

[alternativeheat]

You should be able to run the stove in constant burn Auto or Manual, I doubt the 52i is any different in that way than any other Harman.. How is it going to fire off in manual with the igniter turned off ? I would think you would Fire it up in Auto, then switch to manual if manual is the setting you want.

 

[Peterfield]

You should be able to run the stove in constant burn Auto or Manual, I doubt the 52i is any different in that way than any other Harman.. How is it going to fire off in manual with the igniter turned off ? I would think you would Fire it up in Auto, then switch to manual if manual is the setting you want.

Exactly, I think many of us have made that mistake. Needs to be in auto (at least my 52i does) to fire off then switch to manual if you want.

 

[tonyo906]

I meant to say it was NOT set to manual my mistake.

 

[NE_pelletriots]

How does one pull out a Harman Accentra 52i insert? I need to do a good clean and it wont budge. I thought it would pull out if I unlatch the two hinges.

 

[Paulinator]

A couple of things. Twice I have had blockage in the way of pellet fuel. Once was a nail in the bag, the other time was a broken bolt head. I had to pull the auger both times to clear the jam. If you are unsure, having a tech come out may save a lot of pain.
As for the other poster's issue. Get a helper to help pull the insert out, and onto the rails, it is much easier with two people to pull it out equally, than try to wiggle it out by yourself.

 

[miteclipse]

Few other things to check. Could also be that the fines box is full and/or not correctly seated. Make sure igniter chamber is clean of ash.