My wife called me to let me know the stove is not working and it is blinking the status light five times. I tried the dealer but they are close on Mondays. Any one know what the error code 5 is?
Can you elaborate on this a bit more?swalz said:Also I get a rumbling from the fire box and the flames get pushed down like air is blowing from the top every so often. I was going to ask the dealer about this to see if I was having a problem any suggesting.
GVA said:Can you elaborate on this a bit more?swalz said:Also I get a rumbling from the fire box and the flames get pushed down like air is blowing from the top every so often. I was going to ask the dealer about this to see if I was having a problem any suggesting.
Also the more you scrape the ash away the more falls through the burnpot and on the ignitor...
swalz said:GVA said:Can you elaborate on this a bit more?swalz said:Also I get a rumbling from the fire box and the flames get pushed down like air is blowing from the top every so often. I was going to ask the dealer about this to see if I was having a problem any suggesting.
Also the more you scrape the ash away the more falls through the burnpot and on the ignitor...
The pellets were bridged in the hopper; I scrape the burn pot because I am getting a lot of clinkers on the right side of the burn pot. The Rumbling vibrates the floor and it is like the hot flames are meeting with cold air and they vibrate up and down very aggressively. If I open the hopper lid you can feel the vibration and it is very loud. I just had the stove install mid December and I know they did not draft test, they keep insisting that they don't need to. I have gone through about a ton and had to empty the ash pan 4 times and the sides fill up with a lot of fly ash. The Dealer that I went to sold the business a week after I bought the unit and he came very recommended the new owner does not seem to know the stoves as well.
GVA said:Also the more you scrape the ash away the more falls through the burnpot and on the ignitor...
swalz said:The stove is working, the draft test was not done. I was not there to see what they did, they were 4 hours late and I had to go to work, but I did ask if it was done and I was told no. The vent pipe is 3 inch and has one elbow at the stove then goes straight up 14 feet with no attic to go through, 10 foot ceiling. I have also taken a lighter around the door and on each side near the bottom the flame gets pulled in. Before I go to the dealer I what to make sure that it is a problem and let him know he can't say it is normal. I think that there is a air leak into the stove and that is why it rumbles sometimes. I mention that I thought the door was pulling air through but was told the stove would not work if it did. I don't think that is true and want to make sure I am correct before asking the dealer to check it out.
msmith66 said:swalz said:The stove is working, the draft test was not done. I was not there to see what they did, they were 4 hours late and I had to go to work, but I did ask if it was done and I was told no. The vent pipe is 3 inch and has one elbow at the stove then goes straight up 14 feet with no attic to go through, 10 foot ceiling. I have also taken a lighter around the door and on each side near the bottom the flame gets pulled in. Before I go to the dealer I what to make sure that it is a problem and let him know he can't say it is normal. I think that there is a air leak into the stove and that is why it rumbles sometimes. I mention that I thought the door was pulling air through but was told the stove would not work if it did. I don't think that is true and want to make sure I am correct before asking the dealer to check it out.
You might want to recheck the length of your pipe, if you have at least 15ft including any 90 or 45 degree turns. When using 15 ft of pipe or more, Harman requires you use 4" pipe. Any 90 or 45 degree turn is 3 feet, I'm sure, length of pipe including all staight pipe.
swalz said:msmith66 said:swalz said:The stove is working, the draft test was not done. I was not there to see what they did, they were 4 hours late and I had to go to work, but I did ask if it was done and I was told no. The vent pipe is 3 inch and has one elbow at the stove then goes straight up 14 feet with no attic to go through, 10 foot ceiling. I have also taken a lighter around the door and on each side near the bottom the flame gets pulled in. Before I go to the dealer I what to make sure that it is a problem and let him know he can't say it is normal. I think that there is a air leak into the stove and that is why it rumbles sometimes. I mention that I thought the door was pulling air through but was told the stove would not work if it did. I don't think that is true and want to make sure I am correct before asking the dealer to check it out.
You might want to recheck the length of your pipe, if you have at least 15ft including any 90 or 45 degree turns. When using 15 ft of pipe or more, Harman requires you use 4" pipe. Any 90 or 45 degree turn is 3 feet, I'm sure, length of pipe including all staight pipe.
I have 2 - 5', 1 - 3' and 1 - 90 degree elbow, I ask about 4" and was told I did not need it. I was adding 1' for the elbow but I guess I should add 3' so I would have 16' of pipe.
Should I go to the dealer and request that it be changed out?
I scraped mine every day...Dougsey said:GVA said:Also the more you scrape the ash away the more falls through the burnpot and on the ignitor...
GVA, How often would you suggest scaping the burnpot on a Harman?
We use essential cookies to make this site work, and optional cookies to enhance your experience.