We just got a Englander 25 ep. Manufactured 7/14 serial number 008408. It will start up fine. After anywhere from 20min to 4 hrs it will throw a e 3 or a e5 code. Then randomly shut on and off . The control board will flicker . If you unplug it and then turn it immediately back on it runs fine again for a while. Sometimes when it's not even on the blower will kick on by itself. I checked the 3 codes on bottom and they are all set to 1 but it won't let me change ant setting. I tried the hard reset by hitting all 3 at the same time and it won't do anything like throw a f5 code. When it randomly shuts off it doesn't go into shut down mode. Could this mean the control board is bad or the thermal sensor. Please help!!
help Englander 25ep
- Thread starter Dcook90
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- stoveguy2esw
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Here is the link to the manual.
(broken link removed to http://www.heatredefined.com/assets/images/general/25-EP_EPI_Combined.pdf)
Page 46 had some good troubleshooting advice.
Unplug the stove, let it sit for a few minutes and then check for loose connections, broken wires.
Also, how is the stove installed? Is the vent pipe adequate and working properly? Is the stove plugged into an outlet with a surge protector?
Sure sounds like the board is acting broken but you want to rule out other causes first. Especially if a surge fried the board.
You should also contact the manufacturer for troubleshooting advice and warranty service.
(broken link removed to http://www.heatredefined.com/contacts/)
Good luck.
(broken link removed to http://www.heatredefined.com/assets/images/general/25-EP_EPI_Combined.pdf)
Page 46 had some good troubleshooting advice.
Unplug the stove, let it sit for a few minutes and then check for loose connections, broken wires.
Also, how is the stove installed? Is the vent pipe adequate and working properly? Is the stove plugged into an outlet with a surge protector?
Sure sounds like the board is acting broken but you want to rule out other causes first. Especially if a surge fried the board.
You should also contact the manufacturer for troubleshooting advice and warranty service.
(broken link removed to http://www.heatredefined.com/contacts/)
Good luck.
Yes it is all installed correctly. I got it to do the hard reset. We also checked all wires everything is fine. But all 3 buttons on bottom are set to 1
I hate reset it.. And it's still doing the e3 code. All 3 buttons on bottom are set to 1. It's not running right
Try setting the bottom 3 to 4-6-1, that's one of the factory setting.
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I tried but it won't let me. I hit the first button says 1 then I hit the blower button to change it and it won't let me I've tried all the buttons.
Try following this and see if you can change them.
https://www.hunker.com/12002404/how-do-i-increase-the-air-to-the-burn-pot-on-englander-pellet-stoves
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