So, I had my stove serviced for the first time in five years – I know I know – because the hopper lid had come off the rails. The rails are replaced, the magnet is in its proper place, thoroughly cleaned, all was well. I’ve now taught myself to remove the burn pot grate for cleaning. That’s the good news. The bad news is that, as of this morning, I have no pellet feed. I called the store, where the appointment wait is six weeks, and they said to pull out the burn pot and stick a coat hanger up the feed tube to see if there’s something stuck. That makes sense, so I did it. The problem is it now I can’t get the burn top pot liner to go back in properly. Isn’t the hole in the back of the burn great supposed to line up with the little heat thingy that actually fires the pellets? I can’t get it to do so now. I’m pretty new at this removing the pot grate and replacing it, but this is really not working. Suggestions? Any advice greatly appreciated! I’m a single, not particularly mechanically adept gal, I can use all the help I can get.