This is the first year we have used our Englander 25PDVC (2001 Model) 24/7. I have been using about 70-80 lbs of pellets per 24 hour period with a stove feed setting of 3 (low-high). I contacted Englander about the usage and the tech said that it was too high and had me reprogram the board to a lower feed speed. This made little difference, except now I can't run the stove on 1 (low) or 2 (low-med) or the flame goes out and creates exhaust smoke. I now have to run the stove at 4 (med-low) to get the heat I need. I am still unsing 70-80 lbs of pellets a day. I contacted Englander a second time and got a different person, this person told me that running the stove at setting 4 would use 3lbs of pellets an hour, thus 72lbs in 24hrs. All of the people I know that have pellets stoves say that they only use 40-60lbs of pellets in 24hrs. on a medium setting. I have tried various permium pellets with little variation. Does this seem the norm? Has anyone else had the same problem with this stove?