So....I called the store closest to me and they said they had 80 pallets in stock. "Great!" I'll be down in a jiffy. Fire up the pick up truck and head on down only to find they had Negative 80 pallets whatever the hell that means.
So I grumble, have the customer service rep call the next closest store and have 42 pallets. I tell her to send someone and put eyes on them before I make the drive. They confirm they have them so I head on down and purchase two tons, one for immediate pickup, the next one on will-call that I will pick up on my way to work.
They load me up. While trying to push the pallet further into the bed the forklift puts rips open all the bags on the bottom of the pallet with the forks spilling pellets everywhere inside the bed of my pickup. He promises me that five bags will be waiting on top of the next ton I am going to pickup. No big deal. Ok? He then goes to push the pallet forward and careless smashes into the front rail of my pickup bed.....grrr...it's an old truck so I don't care much....I am a little annoyed.
I proceed to the haul of pellets home. I unwrap them to find the top bags to be nothing but wet sawdust......grrrrrrr........I look at the wrapping and see the smallest hole in the the plastic right in the dead center where the water puddles. I pull off the top bags and set them aside for return only to find that all the suceeding bags have a basketball size wad of sawdust in them. There are maybe 10 bags on the pallet that are good. I load all the bags back in truck and head back to the store. For some reason the store manager got involved. I proceed to tell him that I am returning the first ton because it's waterlogged. He says "You don't want to just go ahead and get a different ton?" I say no and tell that I simply can't get home only to find another ton unuseable and that I also want a refund on the second ton.
But....I say....if you want to deliver two tons without charging me for the delivery fee, I will purchase two more tons and you can deliver them all at the same time. He says "No, we don't want to get involved in doing anything like that" and walks off.
So I went to Lowes and paid way too much for a pallet of Prest-O-Logs brand pellets that were stored undercover.
So I grumble, have the customer service rep call the next closest store and have 42 pallets. I tell her to send someone and put eyes on them before I make the drive. They confirm they have them so I head on down and purchase two tons, one for immediate pickup, the next one on will-call that I will pick up on my way to work.
They load me up. While trying to push the pallet further into the bed the forklift puts rips open all the bags on the bottom of the pallet with the forks spilling pellets everywhere inside the bed of my pickup. He promises me that five bags will be waiting on top of the next ton I am going to pickup. No big deal. Ok? He then goes to push the pallet forward and careless smashes into the front rail of my pickup bed.....grrr...it's an old truck so I don't care much....I am a little annoyed.
I proceed to the haul of pellets home. I unwrap them to find the top bags to be nothing but wet sawdust......grrrrrrr........I look at the wrapping and see the smallest hole in the the plastic right in the dead center where the water puddles. I pull off the top bags and set them aside for return only to find that all the suceeding bags have a basketball size wad of sawdust in them. There are maybe 10 bags on the pallet that are good. I load all the bags back in truck and head back to the store. For some reason the store manager got involved. I proceed to tell him that I am returning the first ton because it's waterlogged. He says "You don't want to just go ahead and get a different ton?" I say no and tell that I simply can't get home only to find another ton unuseable and that I also want a refund on the second ton.
But....I say....if you want to deliver two tons without charging me for the delivery fee, I will purchase two more tons and you can deliver them all at the same time. He says "No, we don't want to get involved in doing anything like that" and walks off.
So I went to Lowes and paid way too much for a pallet of Prest-O-Logs brand pellets that were stored undercover.
Just for him to waive the delivery charge - This after you picked up and brought back a ton already in your own truck.
