Hi! I'm a clueless (about pellet stoves) woman who is extremely unhappy. My frustration stems from our brand new Pelpro that we bought from Aubuchon about three weeks ago. Our house is small, about 650 sq ft so we were sure it would warm us up. I had visions of actually enjoying being hot. See we were without a furnace for the last 2 1/2 winters and being warm just sounded so nice... Anyway, first my dh said it was because we needed a fresh air line for it so last week he bought one and installed it. Now he comes up with excuses like there are clinkers in it and opens it and cleans it out. He cleaned it tonight before he went out, about 6, it's now 9 and the temp has dropped in here from about 66 to 62. As the temp approaches 0 tonight I am not looking forward to waking in the morning. We put all our eggs in this basket, I can't afford it and space heaters too. It vents straight through the wall under a window (there is no place in our house more than 12" from a window). The curved end of our above ground pool is out there too, about 18"-24" away from the house. Did we do something wrong or just buy a pig in a poke and now have to live with it? Thanks so much for any words of wisdom!