Thanks again everyone for all your help over the last couple weeks in regard to my new Clydesdale, you guys are the greatest source of info....
So, we make the purchase, but I am not getting warm and fuzzies over how they plan on doing the install.
1. They say we dont need a block off plate. Says Regency (he also sells Regency) does not recommend it with afull SS liner. I checked on Regencys website..he's right on that. However, I told him that Hearthstone does (I checked)..says he didn't realize that, but he'll order me a block off plate and install it if thats what I want (no charge)
2. Noticed on my reciept that he specified 5.5 " SS liner. I said the unit requires a 6 " liner. He says that if he uses a 5.5 " liner then he can get through flue door without having to hack it up, and it works fine....I told him the width on my door is just 6 ", and why no just take the hinges off? Again, he says he'll do that, but doesnt want to have to bend the liner
3. I asked him about insulation and of course he says in Jersey we dont need it. He also said that it adds another inch or so to the liner and again, it may not fit through the flue door, smoke shelf, or the flu tile. He says many flue tiles are 6X6 and its too tight a fit. Neither he nor I know the size of my flue tile, and since its snowing, I cant go up there an check....
4. I asked if he uses the super-flow (smooth inside wall) liner, and he says they are two heavy to bend past the smoke shelf, and if I have a clean shot, we can just put in a solid liner.
He does say he'll do anything I want, its just that I really dont want to be the guy educating him....another company I talked to was very familiar with doing block off plates and uses the superflow liner...but also says no insulation is neccessary..
They guy I spoke to does not do the install but is their technical guy. I think I am going to have to have them send him over the installer and have them take a look at all this for his thoughts...
Think I am being paranoid or think I should ask for a refund an find another guy?
as always...THANKS
!
So, we make the purchase, but I am not getting warm and fuzzies over how they plan on doing the install.
1. They say we dont need a block off plate. Says Regency (he also sells Regency) does not recommend it with afull SS liner. I checked on Regencys website..he's right on that. However, I told him that Hearthstone does (I checked)..says he didn't realize that, but he'll order me a block off plate and install it if thats what I want (no charge)
2. Noticed on my reciept that he specified 5.5 " SS liner. I said the unit requires a 6 " liner. He says that if he uses a 5.5 " liner then he can get through flue door without having to hack it up, and it works fine....I told him the width on my door is just 6 ", and why no just take the hinges off? Again, he says he'll do that, but doesnt want to have to bend the liner
3. I asked him about insulation and of course he says in Jersey we dont need it. He also said that it adds another inch or so to the liner and again, it may not fit through the flue door, smoke shelf, or the flu tile. He says many flue tiles are 6X6 and its too tight a fit. Neither he nor I know the size of my flue tile, and since its snowing, I cant go up there an check....
4. I asked if he uses the super-flow (smooth inside wall) liner, and he says they are two heavy to bend past the smoke shelf, and if I have a clean shot, we can just put in a solid liner.
He does say he'll do anything I want, its just that I really dont want to be the guy educating him....another company I talked to was very familiar with doing block off plates and uses the superflow liner...but also says no insulation is neccessary..
They guy I spoke to does not do the install but is their technical guy. I think I am going to have to have them send him over the installer and have them take a look at all this for his thoughts...
Think I am being paranoid or think I should ask for a refund an find another guy?
as always...THANKS

