Hi Folks, We have been using our new PE Pacific (mid sized) insert for about 2 1/2 months now. Heating the area very well. Lots of draft - no trouble starting fires or throwing decent sized spilts on the coals in the morning. Wood may not be bone dry, but reasonably seasoned - starts well - able to get lots of heat, and choke down draft completely 10 -15 minutes or so, after reloading. We have not cleaned the firebox door yet, in 2 1/2 months of regular, but not always 24/7 burning. Likely have gone through 1 1/2 cord so far. The door has brown, dry looking soot on it, not black and greasy looking. We have just recently started hearing what sounds like small flakes of cresote falling down a few feet of pipe, and landing in / on insert. I assume it lands above the baffle, so we don't see anything ignite or burn, other than the wood in the firebox. We have an outside cinder block chimney, with a clean 12x12 clay liner, and then the new solid 6" liner (with a short piece of flex to connect the stove) inside of that. I have been up on the roof a couple months ago, to see if I could see much creosote. However, with the chimney cap, which is rivetted, you can't look down the liner at all. There was some flakey, dry creosote inside the lip. The liner isn't insulated, other tahn the dead airspace between it and the clay liner. I did install a metal blockoff plate, and the top is sealed. The top section of pipe, with the cap, rises about 4 ft above the chimney, and is uninsulated as well. There is a clamp which secures the cone shaped rain guard to the top section. I would like to inspect the inside of the pipe more closely. Should I drill out the rivets, and rmeove the cap to look in, screwing it back together afterwards. Or what about removing the clamp and cone, to see what that gives me access to? I did not install the liner. Can someone tell me how / where it is suspended? Fior example do they normally use a top bracket, that holds all of the weight of the liner from the top? Finally, should I worry about the falling creosote sounds, or is that normal?