We are building a new house and installing an Isokern Standard 36" fireplace. We have always used an insert in our previous house. An Isokern rep says an insert "should not be used." Isokern's install manual says:
"Do not use a fireplace insert or any other product not specified for use with the STANDARD Series fireplace and DM chimney systems unless written authorization is given by Earthcore Industries, LLC. Failure to heed this warning may cause a fire hazard and will void the warranty."
Can someone please give me the reasoning behind this? Is there a reason an insert would not work, or be a good idea with this product? Expansion?? Too much heat? Weight??
When I reached out to the company all I got back was "an insert is not needed because Isokern fireplaces reflect the heat into the room." So, they didn't actually answer my question as to why I should not use an insert. I am really wanting to understand the science behind this. Thanks.
"Do not use a fireplace insert or any other product not specified for use with the STANDARD Series fireplace and DM chimney systems unless written authorization is given by Earthcore Industries, LLC. Failure to heed this warning may cause a fire hazard and will void the warranty."
Can someone please give me the reasoning behind this? Is there a reason an insert would not work, or be a good idea with this product? Expansion?? Too much heat? Weight??
When I reached out to the company all I got back was "an insert is not needed because Isokern fireplaces reflect the heat into the room." So, they didn't actually answer my question as to why I should not use an insert. I am really wanting to understand the science behind this. Thanks.