Greetings to all -- I've posted a couple of other times requesting help with my new Oslo and you have all came to my rescue -- Have any of you ever had to replace ash pan gasket on a new Oslo only burned 6-8 weeks --Just cleaned the things out and had noticed the ash pan door was closing much easier than formerly so after scraping out the ashes decided to do the dollar bill test --Whoa-- almost fell out without a tug --could have pulled a wad of dollar bills thru -- checked the big front door and it was fine -- the side load door was fine on the bottom but the top also gave the bill up very easily. Called the place where I bought the thing and the gal said that's not good --come in and get some new gasket--so I did. When she gave me what the specs called for I said that's not what's in there now it's much larger than that so she gave me the next size up. Hubby installed it that night. Tried the dollar bill again --whoosh here it came, got a toothpick out and poked it up there and I could move it all along the bottom of the ashpan door. Needless to say, I pulled it out and took the new gasket along with the one from the factory into the store and showed them -- so they gave me a couple of different sizes - large and larger.. with the instructions to start with the larger--which I did but couldn't get the door shut. So I installed the large which was the same size as what came from the factory. Waited an hour for the cement to set up and tried the dollar bill again -- here it came, although it did give me some resistance. This gasket makes it really hard to shut the door but it is closeable. Do these things ever really seal up?? Will this warp the door because it is putting pressure on it to close? Is there anyway to contact the Jotul company? Thanks for reading this, sorry it is so long -- I must be the only person who has had trouble with Jotul. I know you all love yours.
Buffygirl
Buffygirl