Mt. Vernon AE Insert owners Pls read..

[evil]

I have a Mt. Vernon AE insert and I am having trouble with the thermostat not working properly. From time to time the unit just does not restart for some reason. Serveral times was after the hopper ran out and the "min firepot temp" prompt has come up and some other times was when we refilled the hopper before the stove runs out. The only way to restart the stove is to unplug and replug the unit to force an autoclean cycle. Any ideas on this?

 

[woodsman23]

I have one good idea DON'T ALLOW YOUR UNIT TO RUN OUT OF PELLETS.. Enough said. By the time more pellets get into the burn pot the stove has already tried to restart and failed due to no fire. Why not just be sure it is filled often...

 

[evil]

Yeah.... Thanks but it doesn't only happen when it runs out is the point I'm telling you. It does nothing...nothing at all. Does not re-light, does not feed pellets, does not start fans. It just sits there looking pretty. Unplug the unit and it restarts no problem. And it does not only happen when the stove runs out.

 

[eric_s]

I have a Mt. Vernon AE insert and I am having trouble with the thermostat not working properly. From time to time the unit just does not restart for some reason. Serveral times was after the hopper ran out and the "min firepot temp" prompt has come up and some other times was when we refilled the hopper before the stove runs out. The only way to restart the stove is to unplug and replug the unit to force an autoclean cycle. Any ideas on this?

Are you seeing the "min firepot temp" in all cases? I get that when, for whatever reason, my stove is not feeding pellets. If it isn't out of pellets, possibly jammed, but can not see how reseting the stove would fix that problem.
If you are saying that some times the stoves just does not try to starting when the thermostat calls for heat, then I'd say you need to have the wall control or control board checked.

 

[evil]

You see, that's the pickle. The thermostat isn't calling for heat. Let's say that I just filled the hopper and the stove didn't yet run out of pellets. Open the lid, add pellets and close lid... simple right? Walk away thinking nothing of it and come back from town a few hours later and the thing didn't start up at all. She'd be set for say 23 C and the thermostat would be at actual 18 or so with no prompts or errors on screen.

 

[globewyre]

My installer replace my thermostat before they even finished the install when I got my stove. Lucky their shop was a few miles away. I would call the dealer and try asking in the iburncorn.com forum under quadra fire owners.

 

[jjmatte]

Do you hit the retry button? Maybe it gets stuck waiting for you to tell it to fire-up.

 

[humpin iron]

On Mt. V A/E the t-stat and control board must be from "matched" runs. Some t-stats are not compatible with some control boards

 

[coryrhonda]

the stat and board only have to be matched for the special features. what is the temp differental set at?