Hi, I have a Mt Vernon AE purchased last year. I have an issue and would like some advice from fellow MVAE owners. This season I've burned this season 1 ton Turman and 1 ton Barefoots. I started burning Okanagan Douglas Fir since that's the only bags I have left this season. When I started burning the Okanagan I started getting a black soot on my glass and baffle. I've done a through cleaning of the two exhaust ports, baffle, burn pot, combustion fan, exhaust port, and exhaust liner. It still is burning with black soot. I've tried these settings also all at -5 flame height:
Hardwood, high elevation
Hardwood, normal elevation
Softwood, high elevation
Softwood, normal elevation
Sunflower, high elevation
Utility, normal elevation
Utility, high elevation
Maybe my stove just doesn't like softwood. I'm out of ideas and I'm thinking why am I having issues with one of the best pellets on the market. Any help would be appreciated. Thanks.
Hardwood, high elevation
Hardwood, normal elevation
Softwood, high elevation
Softwood, normal elevation
Sunflower, high elevation
Utility, normal elevation
Utility, high elevation
Maybe my stove just doesn't like softwood. I'm out of ideas and I'm thinking why am I having issues with one of the best pellets on the market. Any help would be appreciated. Thanks.