I have questions. I have a Quadra Fire insert and it does not heat my house at all. The living room is around 300 square feet and the fire is not heating the room let alone my 700 square foot house. I am using dry wood at all times and have even resorted to the bone dry stuff from the store. I lay the fire correctly, get a blaze going, coals red and in a thick bed and the fire still does not heat the house. After the fire has been burning for hours, blazing away with a full load of logs, you can still hold your hand 6 inches in front of the doors for over 15 seconds. I am using the dampers correctly and have a proper liner. I notice that when the front 2/3 of the firebox is filled with glowing coals, the back is filled with charcoal (?) which ignites only when the door is open fully. Is this a clue? A friend who has always had wood burning insert and used to sell wood inserts, has confirmed that I am doing the set up and burn correctly: he has a similar sized unit that heats his 2000 square foot house perfectly. We've pulled it out and checked it over completely, even removing the firebricks and everything seems to be in perfect working order. I have been measuring the heat gain for a few days and with the fire burning beautifully for 3 hours, it raises the temperature in the living room by less than 3 degrees. At this point the only way to get heat out of the insert is to open the doors and put up a firescreen. Obviously I am doing something really wrong. Please help!