I finally spoke to the dealer and they agree to help me troubleshoot my problems after I threaten to cancel my credit card payment. I had a return call in 2 hrs.. They agreed to have a replacement control box sent.. I explained that only half the tubes on the stove is warm when its running.. They tried to feed me that it was normal.. I said its not because I had seen the stove in action in the store. Has anybody had this problem.. Why would have of the tubes be warm when the blower is on? Could it be pellets, I have tried 3 different types of pellets and only 3 pipes are really warm.. I think there is a blower problem now my next step is figuring out how to prove it to them. Any ideas?
Thanks
Thanks