hey there all, need some help here. I recently purchased 2 used KOZI pellet stoves and about 30 feet of pipework and elbows for 800 bucks in hopes i was getting a deal. Not sure how much of a deal i got! One stove was claimed worked and one was not. The stove that was not working was the KOZI baywin model. Not sure what the problem was but first things first....he left it outside for a couple of months so of course it got rained on with pellets inside....thus the pellets expanded and now the auger won't budge. I took the auger motor off and cleaned up what i could but still cannot move the auger itself one bit. Is there some trick to get these augers out? As for the stove that was suppose to work ( a KOZI shop heater, model 120 i believe), the auger is also jammed but it at least makes an attempt to turn it.....not sure how to free these up to clean them? Other than that they both have the blower motors working and both igniters get hot, so that looks positive for me. Any help would be greatly appreciated! So far, i have had very little luck looking for parts or dealers or tech service for these KOZI stoves. I bought the stoves in hopes to repair one and sell it and use one for supplemental heat in my basement when i have company over. I bought a brand new stove last year from lowes, New Englander 1500 sq ft., and installed it myself....worked GREAT all winter long, starting to think i should see if the guy will take the stoves back and i'll just go purchase another new englander!