I just installed my pellet stove 3 weeks ago. I didn't just go out and buy tons of whatever, instead on everyone's advice I'm trying out different brands ( okanagans, cubex, Geneva) so far. I keep coming back to cubex, probably cause its sold a mile down the road. Honestly I've been happy with all of them. I just went to agway to pick up a few more bags of cubex. I handed the kid my receipt and he hopped on the fork truck and went around the corner to get a fresh pallet full. Less than ten feet from me was a already opened pallet. So I asked him what was up with that. He said that the last few batches of cubex didn't burn so good, and that they fixex the issue and that the bags he was giving mere from the new batch. Being a newbie I didn't notice that the old pellets didn't burn great, but I'm excited to see how these new ones burn. Has anyone heard of this.