Q&A New Jotul F400 Castine won't burn.

QandA Posted By QandA, Oct 5, 2001 at 2:20 PM

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  1. QandA

    New Member 2.
    Staff Member

    Nov 27, 2012

    I have just installed a Jotul F400 Castine, it looks great, but I can not keep a fire lit. It is a constant battle to keep the fire burning. I have tried wood from 3 different sources to no avail. The only time a fire will burn is when I open the ash door. Do I need extra outside air? Jotul has an outside air kit, but no information on their web site. My home is extremely air tight with lots of condensation/ice build up on the storm windows. Does anyone know how the outside air kit works and what it involves. Will this solve the problem? Does it require a powered fan? I appreciate any info. Thanks.


    Problem is probably twofold.

    1. Tight house. Crack a window near the stove and try it. If it works, then this is your problem.
    2. Short chimney, poor draft - This is most likely your problem. All newer stoves need a decent draft, which is provided by a proper chimney and installation. You'll find lots of info on this in our Q and A and articles.
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