New Napoleon 1402 insert... I'm in love....

[Cedrusdeodara]

I'm a newer member that has been kinda active over the last month or so since I discovered this site and the benefits of oxidizing wood at high temperatures. Anyway, I recently swapped out a 2 month old unit that was not heating my living room (the dog was even protesting), for a slightly larger Napoleon 1402. One word...... AWESOME. I broke the thing in between Sun-Tuesday, today was the first FULL BURN day.

I'm an way more than impressed with this insert.

Pluses:
1)Heat, heat, and more heat.
2) Strong blower (twin 200 cfm blowers)
3) Blower location, vertical on either side of firebox, not on bottom to suck in ash, soot, wood, etc.
4) No "Ledge" inside the door on the firebox where ash and burning wood can accummulate and fall out when the door is open. There is only thin metal edge that drops back into the firebox... Much cleaner. Ash and cinder can only fall back into the firebox and not gather where the door area is.
5) The construction (very heavy), look (elegant, but also traditional), and value (a middle of the road price).
6) Stove room temp 80F, upstairs BRs 70F, back bathroom 65F, outside ambient 38F.
7) Napoleon is apparently a family owned company and always has been...

Negatives:
1) The air intake control is a kinda chinsey slide that is dead center and on the bottom of the face of the stove. Could've been done somewhere along the side.
2) My computer that I'm using right now is located only about 12' from the Napoleon and it has been running its exhaust fan nonstop in protest of the new insert.
3) I gotta unpack the summer clothes for when I'm around the house, you know the speedo, flip flops and bomber cap....
4) I have to extend my out of code hearth another 1 foot from the face of the fireplace (thanks to the good eye of a member of this forum). Will do it ASAP, have cookie sheets there now.

I would HIGHLY recommend this unit to others. I do not have much experience with 24/7 burning, but for what its worth......

Brian

 

[begreen]

It's great to hear that it's working out well for you Brian. Keep dry sticks ready to burn and you are going to love it when things get cold outside.

 

[kflorence]

I'm a newer member that has been kinda active over the last month or so since I discovered this site and the benefits of oxidizing wood at high temperatures. Anyway, I recently swapped out a 2 month old unit that was not heating my living room (the dog was even protesting), for a slightly larger Napoleon 1402. One word...... AWESOME. I broke the thing in between Sun-Tuesday, today was the first FULL BURN day.

I'm an way more than impressed with this insert.

Pluses:
1)Heat, heat, and more heat.
2) Strong blower (twin 200 cfm blowers)
3) Blower location, vertical on either side of firebox, not on bottom to suck in ash, soot, wood, etc.
4) No "Ledge" inside the door on the firebox where ash and burning wood can accummulate and fall out when the door is open. There is only thin metal edge that drops back into the firebox... Much cleaner. Ash and cinder can only fall back into the firebox and not gather where the door area is.
5) The construction (very heavy), look (elegant, but also traditional), and value (a middle of the road price).
6) Stove room temp 80F, upstairs BRs 70F, back bathroom 65F, outside ambient 38F.
7) Napoleon is apparently a family owned company and always has been...

Negatives:
1) The air intake control is a kinda chinsey slide that is dead center and on the bottom of the face of the stove. Could've been done somewhere along the side.
2) My computer that I'm using right now is located only about 12' from the Napoleon and it has been running its exhaust fan nonstop in protest of the new insert.
3) I gotta unpack the summer clothes for when I'm around the house, you know the speedo, flip flops and bomber cap....
4) I have to extend my out of code hearth another 1 foot from the face of the fireplace (thanks to the good eye of a member of this forum). Will do it ASAP, have cookie sheets there now.

I would HIGHLY recommend this unit to others. I do not have much experience with 24/7 burning, but for what its worth......

Brian

when you say "swapped out" the 2 month old stove, what did you mean? the store upgrade it for you because you were unsatisfied and did they give you your money back for the old one to buy a new one? just curious .

 

[rphurley]

My friend just got one of these inserts and I do agree that it is quite nice. It looks a little more elegant than my Regency and the north-south orientation probably allows for more wood because you don't have to worry about it rolling out, but I've been pretty happy with my I3100. I do agree that I could live without the mess when the door is opened.

 

[Cedrusdeodara]

kflorence,

Well, in short, I based the size of my stove on a manufacturers rating for sqft. IN this case, the manufacturer stated the stove to be good for 500-1800 sqft. My home is less than 1400 sqft. It did little more than heat the room where the stove was located, and maybe one adjacent room.

Anyway, it was obvious after several weeks that the stove was not close to what was needed. It cost me about $500 worth of "restock" fees to swap the stove out. The installer took the first stove back, and credited me for 70% of what I had paid for it (30% lost to Restock fees). The refund was applied toward the cost of the replacement, so I had to pay any differences. He explained that he would have to resell the used unit (2 months use) and disclose that it was used because the manufacturer would not take it back as a factory refurb.

The new stove is a night and day difference, and it is rated for a maximum of 2000 sqft from Napoleon. It makes you wonder how different manufacturers can vary so much in their product specifications... A jump of 10% in estimated heating ability, but a massive difference in real heating ability.

Brian

 

[rphurley]

I think that is reasonable and generous for your store to take it back, minus a restock fee. Happiness is worth every penny as long as your satisfied with the deal. Some people on here split hairs over everything, but if you did your research and were not misled by your seller, then I think they're entitled to a little finacial consderation.
I bet you're enjoying that stove tonight

 

[Cedrusdeodara]

Hi CT,

Yeah, I was more unhappy with the manufacturer than with the installer. The manufacturer wouldn't even return my phone calls or my emails.

Anyway, live and learn, and now I have a unit does what I want. Our upstairs bedrooms are in the 70-72 degree F range. I would've lost sleep running our oil boiler at those temps (usually kept the thermostat around66-68).

Brian

 

[kflorence]

kflorence,

Well, in short, I based the size of my stove on a manufacturers rating for sqft. IN this case, the manufacturer stated the stove to be good for 500-1800 sqft. My home is less than 1400 sqft. It did little more than heat the room where the stove was located, and maybe one adjacent room.

Anyway, it was obvious after several weeks that the stove was not close to what was needed. It cost me about $500 worth of "restock" fees to swap the stove out. The installer took the first stove back, and credited me for 70% of what I had paid for it (30% lost to Restock fees). The refund was applied toward the cost of the replacement, so I had to pay any differences. He explained that he would have to resell the used unit (2 months use) and disclose that it was used because the manufacturer would not take it back as a factory refurb.

The new stove is a night and day difference, and it is rated for a maximum of 2000 sqft from Napoleon. It makes you wonder how different manufacturers can vary so much in their product specifications... A jump of 10% in estimated heating ability, but a massive difference in real heating ability.

Brian

Thanks for the update. I assumed that you would have to pay the difference for the upgrade. One other questions though, did the installer charge once again to install the unit? I am considering upgrading but not sure it it is worth it, $$. The cost of the upgrade and the cost to install again, may be cheaper just to use the back up furnace/oil. You say it cost you $500, did that include the upgraded stove and install?

 

[Tank29]

I'm a newer member that has been kinda active over the last month or so since I discovered this site and the benefits of oxidizing wood at high temperatures. Anyway, I recently swapped out a 2 month old unit that was not heating my living room (the dog was even protesting), for a slightly larger Napoleon 1402. One word...... AWESOME. I broke the thing in between Sun-Tuesday, today was the first FULL BURN day.

I'm an way more than impressed with this insert.

Pluses:
1)Heat, heat, and more heat.
2) Strong blower (twin 200 cfm blowers)
3) Blower location, vertical on either side of firebox, not on bottom to suck in ash, soot, wood, etc.
4) No "Ledge" inside the door on the firebox where ash and burning wood can accummulate and fall out when the door is open. There is only thin metal edge that drops back into the firebox... Much cleaner. Ash and cinder can only fall back into the firebox and not gather where the door area is.
5) The construction (very heavy), look (elegant, but also traditional), and value (a middle of the road price).
6) Stove room temp 80F, upstairs BRs 70F, back bathroom 65F, outside ambient 38F.
7) Napoleon is apparently a family owned company and always has been...

Negatives:
1) The air intake control is a kinda chinsey slide that is dead center and on the bottom of the face of the stove. Could've been done somewhere along the side.
2) My computer that I'm using right now is located only about 12' from the Napoleon and it has been running its exhaust fan nonstop in protest of the new insert.
3) I gotta unpack the summer clothes for when I'm around the house, you know the speedo, flip flops and bomber cap....
4) I have to extend my out of code hearth another 1 foot from the face of the fireplace (thanks to the good eye of a member of this forum). Will do it ASAP, have cookie sheets there now.

I would HIGHLY recommend this unit to others. I do not have much experience with 24/7 burning, but for what its worth......

Brian

Hey Brian,

How's the insert holding up?...We are looking to install one of these in our basement family room and hope that it will save on our electric (heat-pump)...Over all you are please I guess...How warm does it get in the room that you have it installed?...We live in a brick ranch (1200 sgft on main floor and about 600 sgft in basement) and it is ALL hardwood flooring...We have two fireplaces now (one on main floor and one in basement) and what we would like to do is install the 1402 in the basement and hope that it would heat up the floors plus heat the main floor...Thanks for the info.