I bought the MT Vernon this fall and so far have liked it. But recently with colder outside temps, I have come up with either a problem, or a design feature (depends on opinion I guess).
in automatic mode it will go from Low to Medium heat output depending on how much heat is required, but I've never seen it 't go to high heat output.
I've called the place I bought it and they came out to look, they then called the tech support people who said it was running as designed.
Here's the scenario.
I have the thermostat set for 70 degrees with a temp differential of 1 and normally it keeps the house between 69 - 70 no problem.
BUT, it it's 20 deg or less out, the stove never goes above medium and the actual temp slips down to 66 degrees, and basically runs forever on medium never able to get the temp up higher.
WHEN I change from automatic mode to manual mode, and select high or even medium high, within 30 - 40 minutes the house is back up to 70 degrees and maintains the 69 - 70 degree range easily.
Mt Vernon tech support says this is normal as it only goes into high mode, when the temp differential is larger, but I think that if the stove has been running for 3 - 4 hours and STILL can't get the house to 70 degree, then it needs to know enough to increase the heat output itself.
any thoughts on this?
TIA, Dave
in automatic mode it will go from Low to Medium heat output depending on how much heat is required, but I've never seen it 't go to high heat output.
I've called the place I bought it and they came out to look, they then called the tech support people who said it was running as designed.
Here's the scenario.
I have the thermostat set for 70 degrees with a temp differential of 1 and normally it keeps the house between 69 - 70 no problem.
BUT, it it's 20 deg or less out, the stove never goes above medium and the actual temp slips down to 66 degrees, and basically runs forever on medium never able to get the temp up higher.
WHEN I change from automatic mode to manual mode, and select high or even medium high, within 30 - 40 minutes the house is back up to 70 degrees and maintains the 69 - 70 degree range easily.
Mt Vernon tech support says this is normal as it only goes into high mode, when the temp differential is larger, but I think that if the stove has been running for 3 - 4 hours and STILL can't get the house to 70 degree, then it needs to know enough to increase the heat output itself.
any thoughts on this?
TIA, Dave