Just got it installed 2 weeks ago. I have experience in wood burning because I have owned a Jotul 8 for about 20 years, which is another part of the house. The new insert is replacing a pellet stove which was installed around the same time, unfortunately, it was starting to have auger issues, so I read a lot of posts here and decided an Osburn would fit my needs. Wow, have stoves come a long way. I like the heat output of the Osburn, and I have not really even begun to start cranking it up high yet. The one thing that baffles me is, when I have a hot bead of coals, the stove around 300 or 400, I put in 2 or 3 pieces, begin shutting it down, and finally shut it all the way down, it still seems like it is burning kind of high. I can't seem to choke it down to almost nothing. With my Jotul, which I know is a cat stove, I could choke that down to almost no air. Not so with the Osburn. I was wondering if Osburn owners have any input. By the way, the chimney had a liner professionally installed. It's about 30 feet high, on an outside wall. Thanks.