Our heat & glo gas fireplace won't start with the battery pack

  • Active since 1995, Hearth.com is THE place on the internet for free information and advice about wood stoves, pellet stoves and other energy saving equipment.

    We strive to provide opinions, articles, discussions and history related to Hearth Products and in a more general sense, energy issues.

    We promote the EFFICIENT, RESPONSIBLE, CLEAN and SAFE use of all fuels, whether renewable or fossil.
  • Hope everyone has a wonderful and warm Thanksgiving!
  • Super Cedar firestarters 30% discount Use code Hearth2024 Click here
Status
Not open for further replies.

massblizzard

New Member
Jan 26, 2015
1
Newton, Massachusetts
Hello Everyone:

We have a Heat & Glo SL-550TR-E. This model has the Intellifire system -- we should be able to start up the fireplace even if we lose power (electricity) during a storm. We tested the fireplace with batteries a couple years ago to make sure it worked without electricity (we turned off the circuit breaker during the test). Everything worked fine! But we tested it again last night -- and it no longer works.

All the wiring seems fine. There's a little bit of green residue around one of the battery contacts in the battery holder. Not sure what that is.

Any suggestions as to what the problem might be? Snowmeggedon is barreling up the east coast even as I type this, and we'd like to use the fireplace for heat if we lose power.

Thanks!
 
Clean the battery terminals in the holder & make sure your batteries have a full charge.
Make sure the wires are connected according to the schematic in your owner's manual.
 
Status
Not open for further replies.