I have a 7-8 year old P38 (old style with 2 knobs). It seems that it is not getting enough pellets. It has been running fine. Without going into detail could the slide plate have an issue where it may not be opening enough? I have heard recently a pop or two where it sounds like a long pellet was snapped. All the blowers are fine and the auger cycle timing seems to be in sync with the (heat) knob setting. The stove and venting is super clean. If I empty the hopper what would I do or look for with regard to the slide plate - assuming it is a slide plate issue? Thoughts?